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Thread: Account issue !

  1. #1

    Exclamation Account issue !

    This morning when i log in the app and found my store has been restore to beginning level.

  2. #2
    Grand Emperor
    Join Date
    Jun 2014
    Posts
    24,667
    Sorry to hear that you lost some of your games. Please send an email to support@storm8.com so an agent can assist you on games recovery. Thanks.

  3. #3
    Executive Chef [S8] Regina's Avatar
    Join Date
    Sep 2012
    Posts
    2,753
    Quote Originally Posted by brendanwangx10 View Post
    This morning when i log in the app and found my store has been restore to beginning level.
    Can you please force-close and check your games again? Thanks!

  4. #4
    At the morning,suddenly almost all of my games start from beginning again,close and restart the app won't help to solved issue, issue solved when i log in with other game which has log in feature.

  5. #5
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by brendanwangx10 View Post
    At the morning,suddenly almost all of my games start from beginning again,close and restart the app won't help to solved issue, issue solved when i log in with other game which has log in feature.
    Great! Thanks for letting us know!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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