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Thread: gem dispenser is dissapeared OO

  1. 05-16-16, 11:10 AM #1
    dear_wendy
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    gem dispenser is dissapeared OO

    where is my gem dispencer?
    I bought it over 300 gems and now it's dissapear and become 1 coin! ONE COIN KARL!!!
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  2. 05-16-16, 11:57 AM #2
    monstertop
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    Are you switching between iPhone and Android? Android doesn't support gem dispenser so you have to be careful not to lose it. If you're having trouble finding it in your items list after you bought it, then please try looking slowly one more time then email support@storm8.com if it's not in there.
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  3. 05-16-16, 02:01 PM #3
    kooky panda
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    You can also try force closing then reopening your game to see if it shows up.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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  4. 05-17-16, 02:03 AM #4
    dear_wendy
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    I bought a gem disperser few months ago and everything was fine. I actually play on Android and iPad, and I know that it is available only on iOS. but yesterday when I went to collect the gem, it disappeared, and I have had just 1 coin
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  5. 05-17-16, 07:59 AM #5
    Rynetory2
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    Sorry about that. Please send an email to support@storm8.com if you still can't find it. Support will be able to assist you further. Thanks.
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  6. 05-18-16, 01:43 PM #6
    dear_wendy
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    thank you so much
    I immediately wrote to support, and now it's in place ��
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  7. 05-21-16, 06:22 AM #7
    Rynetory2
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    Great to hear that! Yayyyy you can collect your gems again.
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