Processing......

[endupus]

I was playing this morning & the game was processing then crashing multiple times, a while later the game went offline for scheduled maintenance & the processing/crashing seemed to be gone but noooooooooo it's not gone its back went into my game to put food on for overnight ( I'm in UK) took one dish off the cooker & processing, processing, processing & the game wouldn't come back. Whilst it was stuck in processing there was food on my cookers that I had taken off when I first logged on this morning. So I gave up waiting for it to synch with server again & force closed it & opened my game up again & the correct cooked food was back on my cookers.
Also less troublesome but annoying have lost the free gems for watching videos as well after update.

Developers pretty please can you fix this inability to reconnect to the server after it goes into processing as it often returns the game from a previous save & so restores dishes that have been removed & replaced with new food so I end up with rotten food on a cooker that should hold new food ready to serve.

It has been almost a month since we had the update with this bug and it is not fixed yet. I wonder how much longer this is going to take ??? Tired of having to re-start my i pad several times a day.

[ElaineCarrel]

This is annoying. Everytime I play this game the processing problem occurs, including when I've just closed out the game and restarted it. Sometimes I can't even go and visit a nbr without this happening. Will storm8 ever fix this problem?

[kooky panda]

There was new version update in iTunes on 3-18-2016. Version 1.7.9. Have you updated your version?

[ElaineCarrel]

Hi KookyPanda.
I just checked and yes it was updated. I've got automatic updates.

[PepperWoo]

Is the login feature back in the new version update?

[endupus]

Is the login feature back in the new version update?

I was hoping that the developers fixed these issues in the new update but apparently not !!!! Still seeing the same problem with the processing window popping up and having to restart my i pad several times to play. Looks like the developers do not want to fix this and seem to be trying to make all the old players quit playing the RS

[Rynetory2]

I agree! Received a message from team lava yesterday that this problem is now " resolved " but I am still encountering the same problem. Still says processing, can't collect coins or cook and have to force close each time to play 
My humble request to the developers " please do not update if you are not able to fix the bugs that come with it " 

Please reply back to Support with the last email and let them know it isn't resolved for you. Thanks.

[j2388]

I have deleted this game for 2 weeks, and just reinstalled it, still "processing" this is on their end not the phone owners end. Is this ever going to be fixed?

[ElaineCarrel]

I'm still having issues w "processing" also. I updated my iOS last night to iOS 9.3 and it's just as bad.

[Rynetory2]

Sorry about that. Please send an email to support@storm8.com so an agent can check your game.