I have an iPhone 6 and upgraded to iOS 9. The load screen shows as normal but then my kingdom shows on half the screen, a black field on the other half, and then a small bar superimposed over those near the top showing a partial list of who has visited. Unable to tap on anything, it's currently unplayable for me.
Same here. So frustrating!
⚔ Proud member of the Thuakie Sword Society! #44⚔ aka: Nelson
Same here. Is it because they have abandoned this game and not put in code to allow for the update to iOS 9?
Kingdom: Giggleton
I'm having the same problem. I hope they will solve the problem.
I upgrade to IO9 and my game seems to be fine.
Try a few things-
Go to settings- safari and clear cookies, then restart your device.
You can also try a hard reset- Hold down power and on/off button at the same time until you see the apple sign. (ignore sliding bar).
Let me know if these do not work.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
These measures did not work--still can only view a partial screen and cannot play.
Try deleting and redownloading the game. If that does not work,Originally Posted by vulpesvulpes1
Please send an email to support@storm8.com so an agent can check you game.
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
I'm having the same problem as well - other storm8 games like Castle Story are working just fine, so I'm wondering if it's because it's abandoned. Hopefully they'll fix it :\
Even before IOS update, I wasn't getting any quests besides the daily one, and the Valentine's items in the store were still labelled as "new."
Thank you Kookypanda! I tried your suggestions, but they didn't work. I sent a mail to the supportteam and hope the problem will be solved soon.
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