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Thread: Teachers Desk Issue

  1. #1
    Executive Chef
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    Teachers Desk Issue

    edit (KP)

    Quote Originally Posted by kooky panda View Post
    They are aware of the issue, but your accounts need to be looked at by an agent. If you have not already done so, please send an email to support@storm8.com.

    Thanks!


    I competed the challenge last night and wanted to incorporate the final piece into my restaurant. I was in Design mode and recovered the teachers desk out of storage and somehow part of it landed outside of my restaurant. I've tried EVERYTHING that I could think of to move it but nothing works. When I place my finger on it nothing registers, I don't get the option to move, sell or store it either. I'm at a loss as to what to do.
    Any and all help greatly appreciated. I've tried the following:
    1. Uninstall and reinstall
    2. Force closing game
    3. Closing the app and just going back to it
    4. W the game open just trying to move it like u normally would

    NOTHING WORKS. PLEASE HELP ME. THANK YOU
    Last edited by kooky panda; 08-21-15 at 06:25 PM.

  2. #2
    I came here looking for help with the same issue! Please help us- I do not want the desk stuck in my restaurant forever!

  3. #3
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    Still waiting for help plz

  4. #4
    The Honorable Panda
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    I will report this over.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  5. #5
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    Thx kooky panda. Ur the best

  6. #6
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    Quote Originally Posted by ElaineCarrel View Post
    I competed the challenge last night and wanted to incorporate the final piece into my restaurant. I was in Design mode and recovered the teachers desk out of storage and somehow part of it landed outside of my restaurant. I've tried EVERYTHING that I could think of to move it but nothing works. When I place my finger on it nothing registers, I don't get the option to move, sell or store it either. I'm at a loss as to what to do.
    Any and all help greatly appreciated. I've tried the following:
    1. Uninstall and reinstall
    2. Force closing game
    3. Closing the app and just going back to it
    4. W the game open just trying to move it like u normally would

    NOTHING WORKS. PLEASE HELP ME. THANK YOU
    Same for Me! Desk is in No Mans Land! on regilar screen, it highlights but in desing screen, just sits there unable to move it, store it, or delete it! And my game is STILL messed up from June TL oops!

  7. #7
    Mine is doing the same thing!!


  8. #8
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    Quote Originally Posted by giftdsole View Post
    Mine is doing the same thing!!

    Yup that's exactly how the desk looks in my restaurant too! I've even written Support and all I've received is the 1st automatically response from them.
    Maybe it'll b fixed by Halloween since we're still waiting for them to fix all the problems from the last iOS update.

  9. #9
    The Honorable Panda
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    The team is investigating this. Thanks for the photo, I will pass this on.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  10. #10
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    I was really hoping that they, Support, might b able to fix this b4 the wknd especially since we all know from experience nothing gets accomplished w Support over the wknd.
    O well. It would've been nice if I'd gotten more than the typical auto response letter from them telling me that they were working on it. But I guess not. O well.....

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