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Thread: Teachers Desk Issue

  1. #11
    The Honorable Panda
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    Mar 2011
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    S8 FORUM
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    51,961
    They are aware of the issue, but your accounts need to be looked at by an agent. If you have not already done so, please send an email to support@storm8.com.

    Thanks!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  2. #12
    Executive Chef
    Join Date
    Nov 2013
    Location
    Land of Oz
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    Late Monday afternoon I finally hear from Support.
    {removed support email]
    I hope that they solve this problem quicker then the Update problems for the iOS players.
    Last edited by kooky panda; 08-26-15 at 10:48 AM. Reason: removed support email
    Currently NOT ADDING NBRS SO PLZ DO NOT SEND INVITE
    Thanks,
    Elainecarrel

  3. #13
    Host(ess)
    Join Date
    Mar 2011
    Location
    Alabama
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    33
    Quote Originally Posted by ElaineCarrel View Post
    Yup that's exactly how the desk looks in my restaurant too! I've even written Support and all I've received is the 1st automatically response from them.
    Maybe it'll b fixed by Halloween since we're still waiting for them to fix all the problems from the last iOS update.
    Same with mine..got email telling my issues had been solved...nope..I really don't want this desk sitting around all the time..someone needs to address this issue

  4. #14
    Executive Chef
    Join Date
    Mar 2015
    Posts
    2,271
    What if you try just tapping the part of the desk that is inside the restaurant and see if it will move?
    You probably already tried that but just wanted to try to help.

  5. #15
    The Honorable Panda
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    Mar 2011
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    Quote Originally Posted by mawmaw3 View Post
    Same with mine..got email telling my issues had been solved...nope..I really don't want this desk sitting around all the time..someone needs to address this issue
    Try deleting the game and redownloading to see if this fixes the issue.

    If not, please respond back to the last email you received from support and let them know that you are still having the same issue.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #16
    Host(ess)
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    Mar 2011
    Location
    Alabama
    Posts
    33
    Tried this, but none of my issues have been fixed! I really don't think TL cares since it has been over 2 months & still messed up!
    I am a college-plus educated person & know this could not take this long to fix a tech problem!

  7. #17
    Host(ess)
    Join Date
    Mar 2011
    Location
    Alabama
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    thanx, but really don't think TL cares as this has been going on for 2+ months! Have tried everything!

  8. #18
    The Honorable Panda
    Join Date
    Mar 2011
    Location
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    For anyone still having issues, please send an email to support@storm8.com for assistance.

    Thanks!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #19
    Executive Chef
    Join Date
    Nov 2013
    Location
    Land of Oz
    Posts
    1,578
    SUPPORT FINALLY CAME THROUGH

    I got an email from Support about an hour ago telling me that my problem had been resolved. Yippee. I mean it only took
    9 days. but hey it's solved.
    thx kooky for ur help.
    Currently NOT ADDING NBRS SO PLZ DO NOT SEND INVITE
    Thanks,
    Elainecarrel

  10. #20
    New Resident
    Join Date
    Feb 2014
    Posts
    1

    Stuck Item

    Hi there, I have a problem in Restaurant Story. I have the Teachers Desk that I cannot move. It's half on the grass and half in my restaurant. Going into design mode doesn't move it. I've tried turning off my ipad and deleting the app but nothing seems to work. Any ideas? Thanks.
    Last edited by Doll_; 10-13-15 at 12:18 PM.

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