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Thread: Stolen phone, Transferring store

  1. 04-14-15, 05:05 PM #1
    Alideh
    Alideh is offline
    Fashion Designer
    Join Date
    Mar 2015
    Posts
    620

    Stolen phone, Transferring store

    Recently I got my phone stolen and have now purchased a new one, I have e=mail you about 3 times since 9pm last night today its 7:03pm over here. I heard it takes about 1-4 hours to transfer the store but I still have not had my store transferred to my new device. Is there anything else I can do? I really don't want to have to stop playing this game but will have to if you can't transfer my store. I was so happy to finally be able to upgrade my store after saving a lot and refuse to have to start all over for a second time again.

    I e-mail you my information but still no reply or transfer.
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  2. 04-14-15, 05:13 PM #2
    LuckyFirefox
    LuckyFirefox is offline
    Rhino Keeper
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    Dec 2013
    Location
    Super Secret Hideout
    Posts
    127
    If you submitted a transfer ticket, then a Support Agent will be in touch with you shortly and assist you with the account transfer.
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  3. 04-14-15, 05:15 PM #3
    Alideh
    Alideh is offline
    Fashion Designer
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    Mar 2015
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    620
    Thank you so much, I got my transfer ticket number hours ago so I was worried something happened or that it would not be transferred. Can't wait to have my old store back
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  4. 04-14-15, 05:20 PM #4
    Alideh
    Alideh is offline
    Fashion Designer
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    Mar 2015
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    620
    Thank you sooo much it worked
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