Access to Castle Story

[PurpleScorpion76]

Please try force closing your game and try again. Castle seems to be working fine.

I always do this anyway, I can always hear IT experts in my head 'turn it off and on again'. Lol.

[PikaSquirrel]

Which other TeamLava games are you able to access?

If you haven't already, please try resetting wifi on your device as well. Then try restarting your device and also try reinstalling the game again. If possible, try connecting to different wifi networks as well. Please let us know if the issue persists.

[katbtodd]

Which other TeamLava games are you able to access?

If you haven't already, please try resetting wifi on your device as well. Then try restarting your device and also try reinstalling the game again. If possible, try connecting to different wifi networks as well. Please let us know if the issue persists.

How do we reset our wifi on our devices , just by shutting it off and bring it back ,I heard putting in plane mode can help too

[meme1098]

Try turning off your wireless router and rebooting it, modem as well, or other mode of Internet service.
As for your device, under settings tap wifi, then the wifi network you're on, tap 'forget this network'. At this point I always do a hard restart of my device, then go back into settings, and reconnect to your network.

If this doesn't help, and rebooting the cable modem, doesn't help, it's time to call your provider about problems you're having.

[PurpleScorpion76]

Which other TeamLava games are you able to access?

If you haven't already, please try resetting wifi on your device as well. Then try restarting your device and also try reinstalling the game again. If possible, try connecting to different wifi networks as well. Please let us know if the issue persists.

I couldn't access Dragon Story, FairyTale Wonderland and Castle Story. All 3 were inaccessible for about an hour. All ok now.

[hungrydragons13]

I'm also having trouble with games. Right now it's just castle story.

[hoffm1179]

Same here... Just Castle Story out of all the TL games I play...

[PikaSquirrel]

I'm also having trouble with games. Right now it's just castle story.

Same here... Just Castle Story out of all the TL games I play...

Have you already tried the restart steps mentioned above such as resetting your wifi on your device and also restarting the device?

[jessicabrown2006]

Whatever caused it cost me a days progress but saved me the 8 gems the game stole from me.
only sad thing was when I got home my knights had found me a lemon tree, when it reset and I collected again the prize became a camp fire!
Thomas will have to wait longer for his lemonade.

[lsloman]

I can not connect to this game for 3 days now in the evening and night hours (eastern time). Anyone else experiencing this also? It's also affecting restaurant story and bakery. Other games are working fine. Really frustrating!