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Thread: Hackers

  1. #1
    New Resident
    Join Date
    Dec 2014
    Posts
    2

    Hackers

    I want to make it aware to all story players(fashion, bakery, restaurant,etc) that there are hackers stealing players accounts & selling out all of their bought items, this has happened to me on fashion & bakery & is now happening to one of my neighbors.. Something needs to be done as these players are loosing everything & it's just plain wrong. Anybody with info on who can help resolve this issue please respond!

  2. #2
    Fashion Designer
    Join Date
    Aug 2013
    Posts
    816
    [QUOTE=jojo_87;1021582]
    Quote Originally Posted by jojo_87 View Post
    I want to make it aware to all story players(fashion, bakery, restaurant,etc) that there are hackers stealing players accounts & selling out all of their bought items, this has happened to me on fashion & bakery & is now happening to one of my neighbors.. Something needs to be done as these players are loosing everything & it's just plain wrong. Anybody with info on who can help resolve this issue please respond! Or I can be contacted at joana874@gmail.com
    I've seen this happen to a couple of players and it scares me. But I don't think it's up to the players to resolve this (except for being cautious). I think TL needs to tighten security practices. Players must be careful what they post. I saw one girl's wall today where she had her friends post how many coins and gems they had. One had even posted her phone number! Yikes! Be careful what you post!

  3. #3
    New Resident
    Join Date
    Dec 2014
    Posts
    2
    @angelmama I totally agree with you players should def be cautious of what information they are putting out there, this type of thing has been happening for a while, it actually happened to me a couple months back but what's truly annoying is the amount of emails I have as well as other players sent to teamlava and yet there has been no response whatsover, if there is nothing they are going to do about it then at least have the courtesy to let us know then we can all just move on. Instead I find myself stuck, and feeling very angry as a long time customer & player!

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Please report this to Team Lava by sending an email to support@teamlava.com

    Please provide support your storm ID, the game and the specific tablet you play on.

    Thanks!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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