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Thread: Lost Dog -- Reward if found! ;)

  1. #1
    Rhino Keeper
    Join Date
    Sep 2014
    Posts
    232

    Lost Dog -- Reward if found! ;)

    I did send staff an email, but I haven't heard back yet (holiday weekend). Just wondering if anyone else had a similar situation.

    I purchased the Festive French Bulldog on Black Friday. I placed him in my restaurant next to my host table. When I came back to my shop later that day, he wasn't there.

    I checked my inventory, but it wasn't there either. I can only assume he ran out the door when a customer came in.

  2. #2
    Rhino Keeper
    Join Date
    Sep 2014
    Posts
    232
    Still no word.

  3. #3
    Executive Chef
    Join Date
    Aug 2012
    Posts
    3,053
    Force stop the app

  4. #4
    Nightclub Owner meme1098's Avatar
    Join Date
    May 2012
    Location
    Texas
    Posts
    7,787
    If a force close doesn't do the trick....
    Did you send an email to support?
    Support@teamlava.com

    Be sure to include all info about your restaurant like name, level, gem count, etc

  5. #5
    Executive Chef
    Join Date
    Dec 2012
    Posts
    2,420
    Sorry to hear about that! Support should respond back to you shortly!

  6. #6
    Rhino Keeper
    Join Date
    Sep 2014
    Posts
    232
    Apparently I never had him. Not really sure what happened here. Support has no record of the purchase. Very strange.

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