Results 1 to 4 of 4

Thread: Want to move to new phone

  1. #1
    New Resident
    Join Date
    Nov 2014
    Posts
    4

    Want to move to new phone

    I want to transfer my game to my new iPhone. The problem is that I cannot start the iMobster app on my old iPhone - when I try to start the app, the screen blanks and returns to the iPhone start screen. iMobsters does not start. This means I cannot access the 'transfer/move' function from my old iPhone.

    How can I transfer my game to my new iPhone if my old iPhone is broken?

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    If you have storm ID and password set up (of nuli is your storm ID, then you can use your forum password).
    You can download the application and under settings, go to the transfer button on you new device and put in your storm ID and password and will transfer your storm ID and games to your new device.

    If you did not set up a password on your old device, you will need to send an email to support@storm8.com so an agent can assist in transferring your games.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    New Resident
    Join Date
    Nov 2014
    Posts
    4
    Thanks, I got it. Thought it had to be a push. I pulled it onto my new phone. Thanks again.

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Oh good! Glad it worked out!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •