Missing free gems

[LunchLS]

It says earn free gem,but I haven't received any.I will post a screen shot of it telling me that I have them.I download the application and do what it tell me two.Where are my free gems?.This isn't the first time it has happened to me.Can anyone help me?

[kooky panda]

Please try restarting your device. If your gems are still missing, please send an email to support@teamlava.com so an agent can check your game.