Results 1 to 8 of 8

Thread: Can't get into game

  1. #1
    Farm Supplier
    Join Date
    Nov 2013
    Location
    NY
    Posts
    75

    Can't get into game

    I'm playing on my android phone and it was working fine and then it keeps popping up I have no Internet connection which I do since I can play my other games. Is there a bug in the game? I tried re installing and that hasn't worked.

  2. #2
    New Resident
    Join Date
    Jun 2014
    Posts
    5
    I can't get into game either, but all others are working fine. Going to keep trying and hope it works soon :-/

  3. #3
    Banned
    Join Date
    Oct 2013
    Posts
    605
    Sorry to hear that. Our games require a stable connection to the internet, so I recommend you reboot your game and try reconnecting to your WiFi and possibly power-cycling it. Please make sure you're also using the most updated version of the game. Hope this helps!

  4. #4
    Farm Supplier
    Join Date
    Nov 2013
    Location
    NY
    Posts
    75
    Quote Originally Posted by DessertWolf View Post
    Sorry to hear that. Our games require a stable connection to the internet, so I recommend you reboot your game and try reconnecting to your WiFi and possibly power-cycling it. Please make sure you're also using the most updated version of the game. Hope this helps!
    I do have a stable connection I can go into Bakery and Restaurant story on my phone. I'm not the only one having this problem other people are as well.

  5. #5
    Banned
    Join Date
    Oct 2013
    Posts
    605
    I see, please try contacting support@teamlava.com so a support agent can take a look at your account.

  6. #6
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by KasiaH30 View Post
    I do have a stable connection I can go into Bakery and Restaurant story on my phone. I'm not the only one having this problem other people are as well.
    There was issues, this morning, but they have been fixed. Have your tried restarting your device?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #7
    Farm Supplier
    Join Date
    Nov 2013
    Location
    NY
    Posts
    75
    Quote Originally Posted by kooky panda View Post
    There was issues, this morning, but they have been fixed. Have your tried restarting your device?
    I just tried and got in TY!

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Oh good!!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •