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Thread: Has anyone actually had an accidental purchase reversed?

  1. #1
    Fashion Designer
    Join Date
    Jan 2014
    Posts
    746

    Has anyone actually had an accidental purchase reversed?

    I see all sort of threads where mods say to email support, but I don't know if anyone has ever had anything fixed. I ask because I nearly dropped my phone, fumbled a few times in the air with it, and when I finally caught it found out I bought 500,000 coins with 250 gold. Gold I've been saving up for more than a month to buy a Diamond dragon since I've not been able to breed one yet. It's a huge setback.
    Back after ~2 years off from games.

    CS: Level 50. FFS: Level 136, with room to grow. Not playing DS anymore.

  2. #2
    Admin Community Manager [S8] Elsa's Avatar
    Join Date
    May 2011
    Posts
    7,069
    Account requests are reviewed on a case by case basis. Please email support@teamlava.com with your details and our support team will investigate.

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