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Thread: Lost gold

  1. #1
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    350

    Lost gold

    The game froze on the Easter egg hunt and when it unfroze I had lost 250 gold and was on to the next stage. I never speed up expansions or anything that costs hundreds of gold so I know I didn't press anything because I don't go near them on purpose. I'm just disheartened at this point. I know I won't get this gold back so I just feel like a dog that gets kicked in the face by it's owner all the time but still stays there.

  2. #2
    Farm Supplier
    Join Date
    Mar 2014
    Posts
    84
    Contact support. They are very reasonable people :-)

  3. #3
    Executive Chef
    Join Date
    Oct 2013
    Location
    Du gamla du fria
    Posts
    1,159
    Quote Originally Posted by rissah View Post
    The game froze on the Easter egg hunt and when it unfroze I had lost 250 gold and was on to the next stage. I never speed up expansions or anything that costs hundreds of gold so I know I didn't press anything because I don't go near them on purpose. I'm just disheartened at this point. I know I won't get this gold back so I just feel like a dog that gets kicked in the face by it's owner all the time but still stays there.
    That thought has struck me so often in this game, a dog - beat it, yell at it, take away its toys...dog unhappy - but throw the dog a bone and cuddle with it and it's all happy again and has forgotten all about the bad things...

    I avoid getting that much gold and use it up to help in battle lotteries instead, because i know i'll just misclick and waste it if i let it pile up! But if i did lose much gold i would definetly contact support, to hopefully get a bone thrown at me! I hope they sort the issue for you, good luck!

  4. #4
    Rhino Keeper
    Join Date
    Dec 2013
    Posts
    350
    I did, thanks. Just wanted to vent. Hopefully something comes out of it. I consider gold traps to be part of the game so I don't contact support when I accidentally trip one but this was just freezing up. We'll see. I don't normally keep that much gold either for the same reason but I'd bought a bit because I wasn't sure if I was going to be able to get enough eggs for the amber dragon in time.

  5. #5
    Executive Chef
    Join Date
    Aug 2013
    Posts
    4,654
    I feel for you rissah! Hope they help you out here. I think someone else had the same problem the other day.

  6. #6
    Rhino Keeper
    Join Date
    Jul 2011
    Posts
    152
    Does anyone know if they will be having a gold sale this weekend?

  7. #7
    Executive Chef
    Join Date
    Aug 2013
    Posts
    4,654
    Don't know, but that Easter egg gold glitch just got me!!! Lucky for me it was only 5 gold to the next goal!!!! The Easter bunny is taking our gold and hiding it!!!!

  8. #8
    Rhino Keeper
    Join Date
    Jul 2011
    Posts
    152
    Oh wow ! Sorry to hear that.

  9. #9
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by rissah View Post
    The game froze on the Easter egg hunt and when it unfroze I had lost 250 gold and was on to the next stage. I never speed up expansions or anything that costs hundreds of gold so I know I didn't press anything because I don't go near them on purpose. I'm just disheartened at this point. I know I won't get this gold back so I just feel like a dog that gets kicked in the face by it's owner all the time but still stays there.
    I am sorry!
    For loss of gold, you will need to send an email to support@teamlava.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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