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Thread: Unable to reinstall

  1. #1
    New Resident
    Join Date
    Feb 2012
    Posts
    8

    Unable to reinstall

    Has anyone been having any problems with reinstalling the game? I had to uninstall my game last weekend because my purchases kept getting "frozen" in the catalogue. This has happened to me since late last year and what I would normally do is uninstall and reinstall.

    This action would fix the issue before but now I am unable to reinstall. I had contacted the support team and somehow I was able to download the game.

    But just after two days, my purchases were frozen again and I uninstalled. And now am AGAIN unable to reinstall.

    Any ideas?

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    What device do you play on?
    Do you have the most current software version for you device?
    Which version of the game are you trying to install?
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    New Resident
    Join Date
    Feb 2012
    Posts
    8
    I am using ipad which is already on current software version.

    The FS version that the appstore is giving me is 1.5.3.

  4. #4
    Host(ess)
    Join Date
    Mar 2014
    Location
    Romania (Europe)
    Posts
    23
    I did a reinstall it a few days ago, even tough I use Android
    I play Dragon Story & Castle Story. My ID is Sorynella. Feel free to add me ^^v
    Tumblr: Shiwa-hime & Mira-Chans. Twitter: Shiwa.san. Blogspot: Shiwa-hime. Instagram: Shiwa.hime

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