Results 1 to 4 of 4

Thread: lost 40 of my 42 Gems

  1. #1

    lost 40 of my 42 Gems

    I need help i updated my phone today when I got back to the bakery I had 2 Gems i work hard so i can open up appliances and purchase another Item, this has never happen to me before I need them put back I know I didn't purchase any thing they disappeared, help this is crazy and i was almost at 49 Gems to open the store up, help, help, help.

  2. #2
    Executive Chef
    Join Date
    Aug 2012
    Posts
    3,053
    Email storm8 and they will look into it and may credit back your gems but if you had food spoiled and pressed "recover for 20 gems" then they won't credit them back to you.

  3. #3
    Executive Chef
    Join Date
    Mar 2015
    Posts
    2,271
    Quote Originally Posted by chuckwagon56 View Post
    I need help i updated my phone today when I got back to the bakery I had 2 Gems i work hard so i can open up appliances and purchase another Item, this has never happen to me before I need them put back I know I didn't purchase any thing they disappeared, help this is crazy and i was almost at 49 Gems to open the store up, help, help, help.
    If you do get them back I wouldn't spend them on an appliance slot. What level are you at?

  4. #4
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by chuckwagon56 View Post
    I need help i updated my phone today when I got back to the bakery I had 2 Gems i work hard so i can open up appliances and purchase another Item, this has never happen to me before I need them put back I know I didn't purchase any thing they disappeared, help this is crazy and i was almost at 49 Gems to open the store up, help, help, help.
    I am sorry this happened!

    For loss of gems, please send an email to support@storm8.com for assistance.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •