Big thumb glitch?

[Bostonneworleans72]

One thing I encounter on occasion - very infrequently to be clear - is an odd apparition of sorts. It's like one of my counters magically appears in the exact same spot in every single shop I visit when I am making my rounds to tip neighbors. The ONLY was it goes away is if I turn off my phone and start over. Other than that, I've not encountered the massive thumb you have pictured in that image. It's kinda funny!

I have recently noticed the big blue thumb in my shop. It seems to appear whenever I put an item from a chest in a certain area. I have tried reinstalling and it goes away for a few minutes but it comes right back. This is very frustrating and I'm afraid my game will crash. Can anyone help?

[kooky panda]

I have recently noticed the big blue thumb in my shop. It seems to appear whenever I put an item from a chest in a certain area. I have tried reinstalling and it goes away for a few minutes but it comes right back. This is very frustrating and I'm afraid my game will crash. Can anyone help?

I think the only way to get rid of this thumb is to send an email to support@teamlava.com so an agent can remove it.

[Bostonneworleans72]

I think the only way to get rid of this thumb is to send an email to support@teamlava.com so an agent can remove it.

I emailed them and they said it means a customer liked your items. The only way I was able to remove it was to put the decor in storage(sigh) and leave the spot empty. Thank you.

[gina8080]

I'm still encountering this, nothing has changed! It's such a bummer cause I have to leave the center of my store bare...anytime I place an item new or old...there comes that darn blue thumb and it just stays there! I've realized I'm the only one that can see it but I get annoyed by it so that's why I place nothing there...o well��

[kooky panda]

I'm still encountering this, nothing has changed! It's such a bummer cause I have to leave the center of my store bare...anytime I place an item new or old...there comes that darn blue thumb and it just stays there! I've realized I'm the only one that can see it but I get annoyed by it so that's why I place nothing there...o well��

Have you already sent a email to support on this?

[gina8080]

Have you already sent a email to support on this?

Well I did about 6 months ago when I first created this post. They did reply but all they said was thanks for letting us know we will look into this.

[catphantomcake]

I've already had that big thumb in my shop, I didn't do anything, just keep it there and after 2 days it disappear. I think u should wait for awhile it will disappear.

[gina8080]

I've already had that big thumb in my shop, I didn't do anything, just keep it there and after 2 days it disappear. I think u should wait for awhile it will disappear.

Hmm maybe I will try it and see what happens! Thanks for the tip!