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Thread: Help!

  1. 11-25-13, 11:40 AM #1
    56cupcakes
    56cupcakes is offline
    Farm Supplier
    Join Date
    Jul 2012
    Location
    Idaho
    Posts
    66

    Help!

    I updated to iOS 7 since I thought my iPad was the reason why I could not get into my city this morning and I still can't get in. I also lost ALL my games (farm story 2, castle story, kingdom clash, bakery story, CSM, restaurant story). I tried to get in through the social invite screen, made a typo and have an ID now that isn't mine and I can't change that either. I have contacted TL/Storm 8 and get automated messages back, with no help so far. If anyone is on here that I am neighbors with (cupcaketown) or could go post on my wall that I am having extreme technical issues that I am trying to fix. I try to visit my neighbors everyday and I don't want them thinking I just suddenly quit playing.

    I would be grateful for any help anyone could provide. I am so upset right now.

    Thanks a bunch,


    Wendy
  2. 11-25-13, 01:31 PM #2
    psykopod19
    psykopod19 is offline
    Rhino Keeper
    Join Date
    Dec 2012
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    119
    we were not neighbors, but I sent you an invitation and posted on you wall on your behalf...
    hope it helps!
  3. 11-25-13, 02:44 PM #3
    maguar
    maguar is offline
    Nightclub Owner
    Join Date
    Mar 2011
    Location
    Australia
    Posts
    8,805
    If you go into restaurant story and follow the steps in this thread, you'll be able to log into your old account.
    Have a Castle Story question? Check this thread to see if it's already been answered. For reference info check here and here. Info on goals is here.
  4. 11-25-13, 08:24 PM #4
    56cupcakes
    56cupcakes is offline
    Farm Supplier
    Join Date
    Jul 2012
    Location
    Idaho
    Posts
    66
    Thank you so much I did get it working with the advice and threads. What a relief. I was literally crying to think I lost my gems and that I was going to have to start completely over. I can't thank you enough!!!
  5. 11-26-13, 06:18 AM #5
    kooky panda
    kooky panda is offline
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    So glad the log on feature worked for you!!!
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request
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