(...) Have you tried all the usual fixes? The following is quoted. It's listed as
things to try first (in the
Jewel Mania Bugs & Issues section of the forum--post #1 of Current Bugs...):
"If your iOS device is having issues, make sure you've tried the following:
Restart your device
Delete and reinstall the game
Hard restart - hold the power and home buttons, through the power off slider, until the Apple symbol appears.
For newer devices (iPod Touch 4th Gen and newer, iPhone 3G and newer, all iPad versions [possibly other devices]) - close out background running apps. Double tap the home button, when the screen raises up, hold the app until it starts shaking. Press the red minus symbol to close."
Don't worry about the "delete & reinstall the game" part. Their servers save your progress in the game so you don't lose your level, gold, coins, etc. Good luck!