So sorry to hear about this. I didn't see your posts (I was writing the novel above, haha.) I don't understand their thinking on this, either. I had a similar situation on an island awhile back, where players had complained about short times/moves, but they had reduced them further by the time I got there. It's incredibly frustrating to struggle with impossible parameters. Like you said, it takes all the fun out of it.
Hope you enjoy a little break, but do come back! Hopefully they will fix the time on this quickly, so you can come back and conquer this level! Hope to see/hear from you soon! PM me too, if you want...