If you delete and reinstall the game you won't lose your progress. This is because your progress is saved on TLs servers and not on your device. Deleting and reinstalling is a good idea as it can fix a number of issues.
If you delete and reinstall the game you won't lose your progress. This is because your progress is saved on TLs servers and not on your device. Deleting and reinstalling is a good idea as it can fix a number of issues.
Thank you so much. I deleted and reinstall the game and now it opens just fine. I'm so happy it works!
Jewel Mania- Halloween version 1.1.9 has been released for IOS !
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
My sister has updated her iPad OS to iOS 7 and her Jewel Mania progress has gone. Is there a way to restore the game if she had no Storm8 ID previously (with iPad UDID, for example)? I've been trying to explain the situation to support for a week (request #1069788), but there is definitely some kind of misunderstanding.
Jewel Mania- Android- New version Update!! Version 1.1.9
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Has your sister's transfer been done?Originally Posted by nasonovme
Need me? Send Me A Private Message
Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
All Levels
Support ID: MWWCEBK
Device: Nexus 7 Gen 1
OS: Android 4.3
Game Version: 1.1.9.3g
NONE of my rewards for the challenges are saving! I've earned 10 free gold 3 times, and every time, it disappears as soon as I start a new level! The same goes for coins and refilled energy! I would like the free gold back, if nothing else. >.< No point in even playing the challenge levels otherwise.
My phone is Galaxy POP. My phone version is 4.1.2.
Game version: 1.1.9.5g
I can't see the doom gems correctly. It shows as invisible or different colors so I can't match it. When it shows as invisible I can't see a gem but only number so I can tell that's a doom gem and when it shows a different colored of doom gem for example, a yellow doom gem appear however, I can't match it with yellow gems but match it with pink gems. Is there any way to fix this problem???
nallysmama storm id .... I have uninstalled and reinstalled. . I have turned phone on/off but jewel mania progress for the goals in all my other games is still not tegistering... I am on level 23 yet for all my goals and gem progress won't put me past level 6
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