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Thread: Farm Story name change

  1. #1

    Farm Story name change

    I spent 10 gems to change my name about a month ago..as to date my old name is showing up on nbrs news feed..not happy! Plz let me know what is wrong or fix it!

  2. #2
    Executive Chef
    Join Date
    Apr 2012
    Posts
    3,089
    somebody else reported this a long time ago

  3. #3

  4. #4
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430
    It was queentina having issues with this. Queentina? Where are you?

  5. #5
    Nightclub Owner
    Join Date
    Jan 2012
    Location
    New Hampshire
    Posts
    8,469
    It is still a problem for me, and has been since I changed my name, I think in May sometime so I doubt it will ever get resolved. Everyone else sees my new name on their newsfeed and on their wall, but my OLD Device that I originally transferred this Storm 8 ID from, sees my old name for all my games. I have a feeling that is the reason why.

    Someone7 is stating that their neighbors see their old name, and not their new one. My neighbors see the correct name, so my situation is a little bit different I guess.

  6. #6
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430
    Wow I'm psychic.

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Greygull is also still having issues with this. TL is still investigating this issue. It has not been forgotten ..
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  8. #8
    Well I have never changed my iPhone. And it is updated to 6.0.1. Just frustrated I spent 10 gems for nothing. None of the above applies to me other than its a problem w Farm Story!

  9. #9
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    I haven't changed devices either, and neither has the person that I'm seeing 2 names for. What I've found is if my neighbor visits me, the new name shows up, but if they fill a request for me, then it's the old name. At least - if your neighbors press on your old name to visit, they will see your new name when they get to your place.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  10. #10
    Grand Emperor
    Join Date
    Jun 2011
    Location
    canada
    Posts
    17,430
    Quote Originally Posted by greygull View Post
    I haven't changed devices either, and neither has the person that I'm seeing 2 names for. What I've found is if my neighbor visits me, the new name shows up, but if they fill a request for me, then it's the old name. At least - if your neighbors press on your old name to visit, they will see your new name when they get to your place.
    They should get a discount on the ten gem fee.

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