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Thread: I can't connect Dragon story

  1. #1
    New Resident
    Join Date
    Nov 2012
    Posts
    5

    I can't connect Dragon story

    I'm having problems to connect. I's been happening since last night.
    When I try to open the game it appears always the same message: "Dragon Story is an online game and requires internet access. Please double check your connection and try again."
    I'm not having this problem with other games like fashion story. It happens only with dragon story, and I can use internet as usual with the browser..
    I tried with 3G and wifi but it doesn't work.
    I've restarted my phone and the router too and I still can't connect.
    The phone's Android version is 4.0.3
    Dagon Story version 1.0.5.4

    I need some help plis..
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  2. #2
    Senior Moderator
    Join Date
    Mar 2011
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    SoCal
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    Do you have the game moved to your SD card? Do you use a task ****er/manager?
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  3. #3
    New Resident
    Join Date
    Nov 2012
    Posts
    5
    Yes, I moved it to the SD card as I read in another post but it didn'n work.. And task manager just android's..

  4. #4
    Senior Moderator
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    Have you recently cleared the cache on the game?
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  5. #5
    New Resident
    Join Date
    Nov 2012
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    5
    I don't think so... I don't know how to do it.. The fact is I was playing the game when I lost connection... But I think I didn't touch anything... :/

  6. #6
    Senior Moderator
    Join Date
    Mar 2011
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    SoCal
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    Go to Settings, Apps, Dragon Story. In there is where you can clear the cache, and double check that it's been moved to the SD Card. On all TL games, you can clear the cache without worry, and it's suggested to do it semi-often. I try to about once a week or so.
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

  7. #7
    Executive Chef
    Join Date
    Apr 2012
    Location
    west Tennessee
    Posts
    1,746
    I'm Android and having the same message come up. My connection is fine, obviously, as I'm able to type this. Have done a device shut down, restart, cleared cache, uninstalled and reinstalled. Still getting the message.

  8. #8
    Executive Chef
    Join Date
    Apr 2012
    Location
    west Tennessee
    Posts
    1,746
    Update ... music is playing now, but that's all.

  9. #9
    I'm having the same problem not being able to connect. =(

  10. #10
    Executive Chef
    Join Date
    Apr 2012
    Location
    west Tennessee
    Posts
    1,746
    Still no connection. Music is playing, in fact, in continues to play when I return to the main screen on my device and don't have Dragon Story "clicked". LOL

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