Did you receive the automated response at least? If not, then check your spam folder, and if it isn't there, you may need to email them again. If you have received the auto response, you may need to wait up to 5 business days before you get another response from them asking for additional information.Originally Posted by mimoula
You could also try to transfer the games yourself using one of the ways that Kooky posted in the links above.
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