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Thread: Storm8 Support is SO SLOW and NOT HELPFUL

  1. #1
    New Resident
    Join Date
    Mar 2014
    Posts
    4

    Angry Storm8 Support is SO SLOW and NOT HELPFUL

    I have been waiting for Storm8 and TeamLava to transfer my Castle Story account to my new iPhone 5 for too long. I have submitted a request with all of the information needed to transfer my account THREE TIMES and support has done ABSOLUTELY NOTHING. I am SO ANNOYED and wish Storm8 was more helpful.

  2. #2
    Nightclub Owner
    Join Date
    Mar 2011
    Location
    Australia
    Posts
    8,805
    Depending on the volume of tickets it can take 3-5 business days. If you haven't setup an ID on your new device you can follow the steps in this thread to do the transfer yourself.
    Have a Castle Story question? Check this thread to see if it's already been answered. For reference info check here and here. Info on goals is here.

  3. #3
    New Resident
    Join Date
    Mar 2014
    Posts
    4
    I have already setup the new device. And I have reached at least level 6 for both games on the new device. I have done everything that the Storm8 Support website said to do. I don't really see it as "support" if I have to wait 3-5 business days. Not a very good way to keep players happy.

  4. #4

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