I have been saving up my gems and haven't spent a single one! Then when I opened the game today I was down to only 14 gems and yesterday I had 36!!!! FIX THIS!!!! I am SO ticked right now!!!
I have been saving up my gems and haven't spent a single one! Then when I opened the game today I was down to only 14 gems and yesterday I had 36!!!! FIX THIS!!!! I am SO ticked right now!!!
I'm sorry this has happened, if you're not sure what occurred with your lost gems. Please email support@teamlava.com including your storm8 ID and which story game it is.
This is the reason I joined the Gem Strike. You are not alone!Originally Posted by fashion5452
I have been saving up my gems and haven't spent a single one! Then when I opened the game today I was down to only 14 gems and yesterday I had 36!!!! FIX THIS!!!! I am SO ticked right now!!!
The same happened to me!! OMG they're freaking me out....I've asked for support and they gave me a ticket number like a week ago, and I didn't have my gems returned!! It's so annoying!!I have been saving up my gems and haven't spent a single one! Then when I opened the game today I was down to only 14 gems and yesterday I had 36!!!! FIX THIS!!!! I am SO ticked right now!!!
If you've waited 5 working days, respond back to the email you recieved.
You aren't alone accept I bought a gem package. They are slower then turtles in responding.
When was the last email response recieved?
Same happend to me I had 35 gems yesterday and today is down to only 10 gems! ANNOYING!!!
If your not sure what has happened to your gems, email support@teamlava.com including your storm8 ID and the game it occurred on. I'm sorry this has happened to you.
What's the point in emailing problems they don't respond! I sent an email last Friday. All I asked for was for a simple credit of the gems I purchased.
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