You can email firstname.lastname@example.org
and they can transfer your games. Give them you storm ID, the level of one of the games that you play.
Make sure you download all the games you are playing to you new device, but do not set up a new storm ID.
If you are on a Iphone, Ipad, Touch, or Ipad and you know the UDID numbers for both devices , give support that information.
You can also try and transfer yourself. If you are going from Idevice to Idevice and you know the UDID numbers for both:
If you do not have UDID number for your old device or if you are transfering from or to an android device you can transfer by Storm 8