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Note: Due to some personal matters, I will not be on over the weekend.
Contact Storm8 by filling out this form: support.storm8.
How to submit Support Request
Or at least restart the app. Double press your home button, and hold on the app icon at the bottom until a red circle with a - appears, and tap that to shut the app down.
Ok Im kinda slow lol... but do I need to connect my phone to my computer and follow to above directions to get my UDID number? And is this info the same when transferring from the Sprint Hero to my new Motorola Photron (sprint)? (androids)
For iOS devices - yes, you do need to connect to the computer to see the UDID. For Android, I am not sure how to see it. This thread has a way to transfer Android to Android. https://forums.teamlava.com/showthrea...o-a-New-Device
Whenever you are having issues, try these two things first - restart your device,
and delete and reinstall the app. Your progress is saved on TLs servers.Contact me by PM