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Thread: Is there a way to restore my farm -

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  1. #1
    Unregistered

    Is there a way to restore my farm -

    my Ipod touch keep crashing when playing with farm story - it finally got to a point when I had to restore my ipod
    is there a way to get my farm back?

  2. #2
    Unregistered

    restoring previous game

    Yes you can. You'll need your UDID. To do that, connect your game to Itune and click on the serial # (under summary). Wait for a moment and the UDID will appear. You'll need th UDID on both new and old phones/Ipads. Once you have the #s, go to team lava.com and enter the level you were in then the UDIDs.

  3. #3
    Unregistered

    Angry getting your farm back

    that only works if the site doesn't tell you there is an error regardless of the fact that you have checked and triple checked that the information you are submitting is correct!

  4. #4
    Unregistered

    Unhappy Restore not an easy task

    I have both Udid but not transfering..I want my old farmstory back ..my Doggy I paid for is on it :-(

  5. #5
    Unregistered

    Angry I Want My Old Farm Back Too

    I have tried as you have but have had NO luck. I have tried contacting TEAMLava But they are USELESS!!!! I guess we are out here on our own with problems but getting NO HELP from the people we expect to help us. I guess we can contact Apple and let them know they have allowed shoddy developers to transact business on their site. Maybe they can help us!

  6. #6
    Unregistered

    Angry Restoring Farms

    I just read a thread by "norman'' stating team lava wants constructive criticism - well, from where i sit, nothing is more constructive than this thread. We are stating our problem and thus far have gotten no responses from anyone in 'team lava' to help us. Obviously, we have the correct information that we need to transfer our accounts from one device to another, why is it not transferring? Why is it so complicated? Why do all other games transfer all the data without all of this hoop jumping?
    It is obvious we need help so someone from this "team lava'' help us!!! Don't ignore us!!! It will just validate the fact that you only care about the money we spent!

  7. #7
    New Resident
    Join Date
    Jul 2011
    Posts
    1
    Is there a way i can get my purchased item. I just bought an item from the take outbox new item for 24gem.
    I cannot load it.i took it out from the storage then when i about to place it on my resto it stuck
    Looks like been loading forever. I Wantt my item back or give me back my Geeemmmmm...
    Help

  8. #8
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,961
    Quote Originally Posted by jammy0912 View Post
    Is there a way i can get my purchased item. I just bought an item from the take outbox new item for 24gem.
    I cannot load it.i took it out from the storage then when i about to place it on my resto it stuck
    Looks like been loading forever. I Wantt my item back or give me back my Geeemmmmm...
    Help
    If the item is not showing restart your device. If still not there delete the game and re download from app store.
    You will not lose your game. It is stored on team lavas servers
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  9. #9
    Or at least restart the app. Double press your home button, and hold on the app icon at the bottom until a red circle with a - appears, and tap that to shut the app down.

  10. #10
    Senior Moderator
    Join Date
    Mar 2011
    Location
    SoCal
    Posts
    7,415
    For iOS devices - yes, you do need to connect to the computer to see the UDID. For Android, I am not sure how to see it. This thread has a way to transfer Android to Android. https://forums.teamlava.com/showthrea...o-a-New-Device
    Whenever you are having issues, try these two things first - restart your device,
    and delete and reinstall the app. Your progress is saved on TLs servers.
    Contact me by PM

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