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My old phone was a Galaxy S Android phone but the speaker stopped working and it didnt want to charge right so I got another phone but is the same model and everything except its software is upgraded to it most recent kind. I want to continue my game on my new android phone (im a level 55) and I dont want to start over on it or on my restaurant story either and I noticed the data transfer on the storm ID website was for iphones only at this time. How do I transfer my account to my new one?
https://forums.teamlava.com/showthrea...o-a-New-Device
This thread shows several different ways of transferring Android to Android. You can even email support@teamlava.com and they can do it for you.
How to Transfer for an Android Device:
Please e-mail support@teamlava.com and provide your original ID (the account you want back) and your new ID (the one you will create on your new device) to the support representative in your e-mail. The representative will be able to process a transfer for you.
Can you transfer Android to Kindle Fire?
Support can transfer your games from your android to you kindle fire.Quote:
Originally Posted by melby29
You cannot transfer yourself when you have a kindle fire.
Does it usually happen pretty quickly? My daughter is getting a kindle fire for her birthday, and it's already a week late because of shipping issues, and I think she will die of withdrawal if she has to go without her bakery while it is getting transferred.... what info do I need to send support?
Send your storm8 ID & how many gems you have. It will take a hole,I waited a week & then googled to get info to transfer myself.
It can vary on time, depending on how busy support is. I've transferred my games before twice now, one time took less then an hour. Provide your ID, list of the games you want transferred, and the gems in each game. Make sure you download all the games you have on the old device.
When I recently had my games transferred it took a few days, but I'm sure it varies.
Hi, when you say it can take a while..... does that mean you are without the game for a few days? Or does it just take a while before they actually do it, but it jumps from one device to the other pretty quickly?
Also - do I need to download all the games first, and set up a new Storm 8 ID in them on the new device?
A while can mean up to 5 business days. If you still have your old device, you can continue playing on it. Your games won't be lost in limbo during the wait time :)
Yes, download all the TL games you have on your old device onto your new device. You can set up a new ID, but it might be best to wait for support to let you know when to do it.
When I was having my games transferred, I still had my old phone, so, I was still able to play my games.
You will need to download the games on your new device and you'll have to create a new Storm8 ID (I know for Android.. I'm not sure about iOS users)
Thank you everyone for your advice. I've sent an email off, and my daughter is very happy she can keep playing in the meantime.