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danger2u2010
07-27-13, 06:39 PM
so i played to my ipod and i am on level 127
but when i start on iphone i start from level 1
there is any method to transfer my save game to my
new iphone?
thank u i don t want to start over

Phaedrakiki
07-28-13, 04:01 PM
Hi, email support@teamlava.com. Make sure to give them your ID# and device type, etc. They should be able to help you. Good luck & congrat's on new device! :D

kooky panda
07-28-13, 06:10 PM
You can email support@teamlava.com (support@teamlava.com) and they can transfer your games.

You can also transfer yourself:

Transfer Thread (http://forums.storm8.com/showthread.php?54910-ID-Transfer-Storm8-Method&p=675489&viewfull=1#post675489)

If you have already set up a new storm ID on your new device, you will not be able to transfer yourself.

Phaedrakiki
07-28-13, 06:52 PM
Aha! I didn't know if the Storm 8 method would work for Jewel Mania, since it's not mentioned there anywhere (mostly just the "-story" games.) Good to know~ :)

gameon62
06-28-14, 05:41 PM
same thing happened to me tried to transfer mine and instead of the old game going to my new device the new game went to the old device basically I have lost my game because in order to retrieve it they need info witch I haven't given a thought you the level your ,when did you start playing when was your last log etc. I don't keep track of all that I just play the game
team lava needs t make this less complicated and do it like most game through face book or email

Serafinos
07-11-14, 09:14 AM
OMG - I'm SOOOOOO DONE!!!
I read the How to transfer in this link:
http://support.storm8.com/requests/1369497

Told me, I THOUGHT, to set up a TEMPORARY Storm8 ID - so I did - Serafinos2 as my original is Serafinos :(
Now I read DO NOT even open the game prior to transfer.
NOW WHAT do I do? I sent a support ticket in listing all the info the requested from my games on old phone (neighbors; gems/gold; level)
Haven't heard back
Am I sunk on my new iphone 5S without my 2 yrs of data from 3GS? :(
Whole purpose of changing was the games lol
THANKS
Deauna

kooky panda
07-11-14, 10:05 AM
OMG - I'm SOOOOOO DONE!!!
I read the How to transfer in this link:
http://support.storm8.com/requests/1369497

Told me, I THOUGHT, to set up a TEMPORARY Storm8 ID - so I did - Serafinos2 as my original is Serafinos :(
Now I read DO NOT even open the game prior to transfer.
NOW WHAT do I do? I sent a support ticket in listing all the info the requested from my games on old phone (neighbors; gems/gold; level)
Haven't heard back
Am I sunk on my new iphone 5S without my 2 yrs of data from 3GS? :(
Whole purpose of changing was the games lol
THANKS
Deauna

Since you have your original storm ID and password(your forum password) you can log into you old games.
See post 1

http://forums.storm8.com/showthread.php?59955-iOS-amp-Android-New-Login-feature-in-Limited-Games!

Post 1 shows which jewel mania games have this log on feature.